Privacy Policy

Last updated 29 September 2026

This policy explains what personal data Innovate Ideas collects through www.internetpromo.online, why we collect it, and the rights you have over it under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).

Who we are

Innovate Ideas is an authorised channel partner of e& (Etisalat), selling home internet plans in the United Arab Emirates. We are the data controller for the information described here.

Address
United Arab Emirates
Phone / WhatsApp
+971 56 450 6150
Email
innovateideas611@gmail.com

What we collect

When you submit one of our enquiry or callback forms, we collect:

  • Your name and contact number — required, so we can call you back.
  • Email address — optional.
  • Emirate, preferred call time and any message you choose to add.
  • The plan you enquired about and which form you used.

Automatically, when you visit the site:

  • Technical data — IP address, browser type and referring page, processed by our hosting provider to serve the site and keep it secure.
  • Campaign parameters in the link you arrived from (such as utm_source or fbclid), so we can tell which advert led to an enquiry.
  • Advertising and measurement identifiers — only if you accept them. See “Cookies and tracking” below.

We do not ask for, and do not want, your Emirates ID number, bank details or passwords through this website.

Why we use it, and our legal basis

To contact you about your enquiry
Your consent, given when you submit the form, and to take steps at your request before entering a contract.
To arrange your e& connection
Necessary to perform the service you asked us for.
To run and secure the website
Our legitimate interest in providing a working, secure site.
To measure our advertising
Your consent only. If you decline, no advertising or measurement tools load.

Cookies and tracking

We store a small amount of data in your browser to remember your choices — whether you have dismissed a form and what you chose on the consent banner. This is essential to how the site behaves and is not used to track you across other websites.

Separately, we use the Meta (Facebook) Pixel to measure whether our adverts lead to enquiries. It sets cookies and shares data with Meta. It only loads if you press Accept on the consent banner. If you decline, or ignore the banner, it never loads.

You can change your mind at any time by clearing this site’s data in your browser settings, which makes the banner appear again.

Who we share it with

  • e& (Etisalat) — the details needed to place and activate your order.
  • Our email provider (Google) — enquiry emails are delivered to our inbox.
  • Our hosting provider (Vercel) — operates the website and its servers.
  • Meta — advertising measurement data, only with your consent.

We do not sell your personal data, and we do not share it with anyone else for their own marketing.

Transfers outside the UAE

Google, Vercel and Meta process data on servers outside the United Arab Emirates. Where personal data is transferred abroad, we rely on the safeguards permitted under the PDPL, including the contractual protections offered by those providers.

How long we keep it

Enquiry details are kept for up to 24 months from your last contact with us, so we can answer questions about your order and any contract term. After that they are deleted. If you ask us to delete them sooner, we will, unless we are legally required to keep them.

Your rights

Under the PDPL you may ask us to:

  • tell you what personal data we hold about you, and give you a copy;
  • correct anything that is wrong or incomplete;
  • delete your data, or restrict how we use it;
  • transfer your data to another provider;
  • stop using your data for a particular purpose; and
  • withdraw consent you previously gave, at any time.

To exercise any of these, contact us on +971 56 450 6150 or innovateideas611@gmail.com. We will respond as soon as we can. Withdrawing consent does not affect anything we did before you withdrew it.

If you believe we have mishandled your data, you may complain to the UAE Data Office.

Changes to this policy

If we change how we use personal data we will update this page and the date at the top. Material changes to tracking will also reset the consent banner so you can choose again.